Privacy Policy

Who we are

Beauty Studio MediSpa is based at 31 Hutton Road, Shenfield, Brentwood, Essex CM15 8JU. When we say "we", "us" or "our" in this policy, we mean Beauty Studio MediSpa.

What data we collect

We may collect the following personal information when you use our website or contact us:

Contact details — name, phone number, email address — when you call us, message us, or submit an enquiry.
Usage data — pages visited, time on site, referral source, device type and browser — collected automatically via cookies and analytics tools.
Location data — approximate geographic area derived from your IP address.

How we use your data

To respond to your enquiry and provide a quote.
To schedule and carry out services you have requested.
To follow up after a job to check you are satisfied.
To improve our website and understand how visitors use it.

Legal basis for processing

We process your personal data on the following grounds:

Contractual necessity — to provide a service you have requested.
Legitimate interest — to respond to enquiries and improve our website.
Consent — where you have opted in to marketing or accepted non-essential cookies.

Cookies

Our website uses cookies and similar technologies:

Essential cookies — required for the website to function.
Analytics cookies — Google Analytics 4 helps us understand how visitors use our site.
Advertising cookies — conversion tracking to measure ad performance (when active).

You can manage your cookie preferences using the cookie banner or your browser settings.

Third-party services

Google Tag Manager & Google Analytics 4 — website analytics.
Google Ads — advertising and remarketing (when active).
Vercel — website hosting.

Data retention

Enquiry data — up to 2 years after your last contact.
Customer data — up to 6 years, in line with legal obligations.
Analytics data — anonymised and retained per Google's data retention settings.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to processing based on legitimate interest.
Withdraw consent at any time.
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Contact us

If you have any questions about this policy or want to exercise your data rights:

Phone: 01277 230330
Address: 31 Hutton Road, Shenfield, Brentwood, Essex CM15 8JU