Tips & Etiquette at The Beauty Studio MediSpa
Cancellation Policy – We know sometimes cancellations cannot be avoided, but if less than 48 hours notice is given to cancel or re-schedule an appointment we reserve the right to charge 50% of the treatment fee.
Deposits for booking – Appointments of 60 minutes or more are subject to a £30 booking fee.
Pregnancy & Medication – Please advise at the time of booking if you are either pregnant, taking medication or undergoing medical treatment to avoid disappointment.
Arrival – Try to arrive 5 minutes before your appointment time, this is your special time to unwind and relax. If it is your first visit to The MediSpa you will need to complete a short on-line questionnaire including your contact details.
Mobile Phones – At The MediSpa we strive to provide a relaxing, soothing experience from the moment you arrive until the moment you leave. Please help us preserve a tranquil environment by switching off your mobile phone before entering the salon.
Valuables – Prior to certain treatments you may be asked to remove items of jewellery. Please ensure you retrieve all your valuables before leaving the premises, as we cannot be held responsible for lost items.
Children – The MediSpa environment is not suitable for small children, please arrange for them to be cared for elsewhere while you come and have some well-deserved time to yourself.
